Starting on the Front Lines
Every business journey begins somewhere, and mine started on the front lines of security work. Before founding Lion Shield Protection, I spent countless hours in the field, working as a security officer in shopping centers, private venues, and special events across Southern California. Those early experiences shaped my understanding of what it takes to keep people safe and taught me the value of discipline, observation, and quick decision-making.
Being on the ground gave me insight into the challenges officers face daily. I saw the importance of clear procedures, proper training, and effective communication. I also realized that clients value more than just a presence—they value professionalism, reliability, and trust. These lessons became the foundation of my vision for building a security company that prioritizes both safety and service.
Recognizing the Opportunity
While working in the field, I noticed opportunities to improve the way security services were delivered. I saw gaps in training, inconsistencies in service, and a lack of attention to client needs. I realized that a strong security company could stand out by combining rigorous training, accountability, and personalized service.
It was this realization that motivated me to take the leap into entrepreneurship. I wanted to create a company where officers were well-prepared, clients felt confident, and every operation reflected professionalism. That vision became the blueprint for Lion Shield Protection, which now serves clients in Orange County, Los Angeles, San Diego, Riverside, San Bernardino, and Ventura Counties.
Transitioning to Leadership
Moving from the field to the office is a significant shift. On the ground, you are responsible for immediate situations, reacting in real-time. In the office, your role changes to planning, strategy, and leadership. You are no longer just performing a task—you are guiding others, managing operations, and building a team that can operate independently.
For me, this transition meant learning new skills in management, organizational leadership, and business operations. It meant developing systems for scheduling, training, client communication, and quality assurance. It also meant trusting others to execute your vision while maintaining high standards. Leadership is not about doing everything yourself; it is about creating a structure where your team can succeed.
Building a Trusted Team
One of the most important steps in evolving as a security entrepreneur is building a reliable team. A company is only as strong as the people who make up its workforce. At Lion Shield Protection, I focus on hiring officers with integrity, providing them with comprehensive training, and fostering a culture of accountability.
Training is not limited to technical skills. It includes communication, customer service, situational awareness, and ethical decision-making. Officers must be prepared for the unexpected and equipped to represent the company with professionalism. When your team shares your vision and values, it becomes easier to scale operations without sacrificing quality.
Balancing Technology and Human Judgment
As I moved into management, I realized the importance of integrating technology into our operations. Security technology, such as digital reporting systems, access control, and surveillance monitoring, enhances efficiency and accountability. It allows us to track activity, respond quickly to incidents, and provide clients with real-time updates.
However, I also learned that technology can never replace human judgment. Officers in the field make decisions that require observation, intuition, and empathy. The combination of skilled personnel and modern tools is what allows a company like Lion Shield Protection to deliver superior results. Leadership involves balancing both elements, ensuring technology supports officers rather than replacing them.
Maintaining a Client-Centered Approach
As the company grew, maintaining a client-centered approach became a priority. Clients trust us with their safety, and it is essential to communicate clearly, provide consistent service, and adapt to their unique needs. Whether managing a private school, a shopping center, or a special event, every client deserves personalized attention and a team that understands their expectations.
From my early days in the field, I learned that clients notice details. Punctuality, professional behavior, and clear reporting create confidence. As a leader, my job is to ensure these standards are upheld at every level, from the officers on duty to the supervisors managing operations.
Learning and Growing Every Day
The journey from field officer to entrepreneur is one of continuous learning. Running a security company requires adaptability, problem-solving, and a willingness to grow. I have faced challenges with staffing, client demands, and operational logistics, and each challenge has been an opportunity to improve.
Leadership also means celebrating successes and acknowledging contributions. Recognizing the hard work of officers, supervisors, and support staff builds morale and strengthens the team. A motivated team performs better and reflects positively on the company.
Giving Back and Leading with Purpose
Alongside business growth, I have made it a priority to give back to the community. Supporting organizations like CHOC Hospital, St. Jude Children’s Hospital, Shriners Hospital, The Jimmy Fund, and Orangewood for Kids is part of our company culture. Leadership is not only about managing operations but also about using success to make a positive impact on the people and communities we serve.
The lessons learned in the field continue to guide me every day. Being present, listening carefully, and acting with integrity are principles that apply whether I am on-site or in the office. These principles are what drive the ongoing success of Lion Shield Protection.
The Evolution Continues
The journey from field officer to security entrepreneur has been both challenging and rewarding. It has taught me that leadership is about vision, people, and action. A strong security company requires skilled officers, effective systems, and a commitment to service.
At Lion Shield Protection, our growth reflects a dedication to professionalism, training, and integrity. The lessons I learned in the field remain the foundation of our approach, guiding how we serve clients across Southern California and how we continue to evolve as a trusted security provider.
From the field to the office, the journey has been about more than building a business—it has been about creating a team and a company that clients can trust, and a legacy of safety, professionalism, and integrity.